faq.

No Kontakt license is required for DISTINCTION or MOTION — both run in the free Kontakt Player.

The blecksbox instruments require the full version of Kontakt to run properly.

Yes, but it depends on the library. DISTINCTION and MOTION are compatible with the free Kontakt Player and do not require a full Kontakt license.

blecksbox instruments require the full version of Kontakt to run properly.

DISTINCTION and MOTION are installed through Native Access by Native Instruments.

Get Native Access

For blecksbox instruments, you’ll receive a ZIP file. First, decompress the ZIP file and save the contents to a location of your choice.

Inside the folder, you’ll find an .nki file. You can load the instrument in Kontakt in either of the following ways:

• Drag and drop the .nki file directly into Kontakt.
• Use Kontakt’s Load function to navigate to the folder where you saved the unzipped files and select the .nki file.

Click “Proceed to Payment” on the checkout page. On the following page, you’ll find a field where you can enter your promo code before completing your purchase.

Our full Kontakt libraries are also available for purchase through the Native Instruments Store.<p>

At the moment, this is the only authorized third-party store that sells our products. We recommend purchasing only from our official store or the Native Instruments Store.<p>

Please be aware of scams and unauthorized sellers. If you come across another website offering our products, please verify that it is an authorized retailer before making a purchase.<p>

Payments are securely processed through Stripe. Depending on your country and device, available payment methods may include:

• Credit and debit cards, including Visa and Mastercard
• PayPal
• Apple Pay
• Google Pay
• SEPA Direct Debit
• SEPA bank transfer
• Klarna

The payment methods available to you will be shown automatically during checkout.

Yes. We occasionally run special sales and promotions in our store, so keep an eye out for special offers.

Introduction sales are available for each new instrument and run until the next instrument is released.

To make sure you don't miss any upcoming sales or special offers, we recommend subscribing to our newsletter.

Yes. A VAT invoice is automatically generated and sent to you by email after your purchase.

As our products are digital products, refunds are generally not available once the product has been downloaded or its license has been used.

If you have not used your license or started the download yet, please contact our support team at [email protected]. We will review your request on a case-by-case basis.

Please allow up to 30 minutes for your order or download email to arrive. During periods of heavy server traffic, delivery may occasionally take a little longer.

If you still haven't received your email after 30 minutes, please contact our support team at [email protected].

For DISTINCTION and MOTION, we offer crossgrades to the NKS versions.

If you already own one of these products and would like to upgrade or crossgrade, please contact our support team at [email protected]. We’ll check whether you are eligible and let you know which options are available.

Your license information and download instructions are included in the email you received after your purchase.

If you can’t find the email, please check your spam or junk folder first. If you still can’t locate it, contact our support team at [email protected].

Yes. You are free to use blecksaudio instruments in any kind of music production, including music created for film, TV, games, and other media.

However, there are some restrictions on how the sounds may be used. You may not use blecksaudio instruments to create loops, samples, or other sample content for use in third-party sample libraries or similar products as well as to train AI's.

For more details, please refer to our Terms & Conditions.

You are free to use blecksaudio instruments to create, produce, and distribute your own music.<p>

However, you may not resell, share, or redistribute the instruments themselves. You also may not use blecksaudio instruments to create or distribute sample libraries, virtual instruments, or other products that are based on or contain the instrument's sounds.<p>

For full details, please see our Terms & Conditions.

No. Each license is for single-user use only. Every person using a blecksaudio instrument must have their own license.

No. blecksaudio licenses are exclusively bound to the individual they were issued to and cannot be transferred to another person.

You can use the sounds as part of your own music productions, but you may not use blecksaudio instruments to create and distribute samples, loops, presets, or other sample content for third-party libraries or similar products.

Yes. You are free to use blecksaudio instruments in live performances, as long as you are using them under your own valid license.

Yes. You can install and use your blecksaudio instruments on up to three computers, as long as you are the only person using the license.

Each license is for a single user and may not be shared with others.